Verizon Communications Inc. has agreed to a $100 million settlement to resolve claims that it charged customers hidden fees and misrepresented the actual cost of its wireless services. This major class action resolution could mean direct payments for millions of current and former Verizon customers across the United States.
If you ever received a Verizon bill that included unexplained “administrative” or “billing” fees, you might be eligible to claim a share of the settlement. Here’s everything you need to know — who qualifies, how much you might receive, and how to file a claim before the deadline.
Background: Why Verizon Faced the Lawsuit
The lawsuit accused Verizon of adding undisclosed administrative fees to customers’ monthly bills without clearly disclosing them in marketing or service agreements.
Consumers claimed that these fees — sometimes labeled as “administrative charges” or “surcharges” — made monthly costs higher than advertised, misleading customers about the real price of their plans.
While Verizon denied any wrongdoing, it agreed to settle the case for $100 million to avoid the expense and uncertainty of a lengthy court battle.
Who Is Eligible for the Verizon Settlement
Eligibility is fairly broad, meaning millions of customers could qualify for a payment.
You may be eligible if you:
- Had a Verizon wireless account between 2016 and 2023
- Were charged administrative or billing-related fees not clearly stated in your contract or advertisements
- Are either a current or former Verizon customer
You are not eligible if you:
- Are a Verizon employee or affiliate
- Represent a government agency or entity
- Already settled a similar claim against Verizon separately
If you fit the general criteria, it’s worth checking your eligibility on the official settlement website once it’s live.
How Much Money Can You Expect
The total payout pool is $100 million, but the exact amount you receive depends on how many people file valid claims.
Early estimates suggest that individual payments could range from $50 to $100 or more per eligible customer.
Those who used Verizon services longer — or paid higher administrative fees — may receive a larger portion of the settlement fund.
How to File a Claim for Your Share
The claims process is designed to be simple and accessible. Here’s a step-by-step overview:
Step 1: Check Your Eligibility
- Go to the official Verizon Settlement website (link will be provided in notices and court-approved communications).
- Enter your account number, phone number, or other billing details to verify eligibility.
Step 2: File Your Claim
- Complete the online form or request a paper version by mail.
- Provide your full name, address, and Verizon account details.
- Upload any requested proof, such as billing statements, if necessary.
Step 3: Submit Before the Deadline
- The claims deadline is expected to fall in mid-2026.
- Late or incomplete submissions will not be accepted.
Step 4: Wait for Verification and Payment
- The claims administrator will review all submissions.
- Approved claims will be processed for payment once the court gives final approval.
Payment Timeline
| Stage | Expected Date |
|---|---|
| Claims Filing Period | Through mid-2026 |
| Final Court Approval Hearing | Late 2026 |
| Payments Begin | Early 2027 |
| Payment Methods | Direct deposit, check, or prepaid card |
Why This Settlement Matters
This case serves as a strong reminder that corporate transparency matters — especially when it comes to billing practices that affect millions of consumers.
By holding Verizon accountable, this settlement reinforces that companies must clearly disclose all costs upfront. It also sends a broader message to other telecom providers about maintaining fair and honest pricing policies.
Impact on Verizon Customers
- Financial Relief: Eligible customers will recover money lost to undisclosed fees.
- Policy Reforms: Verizon has pledged to make billing statements and advertising materials more transparent.
- Industry Accountability: The case may influence other carriers to review and revise their billing practices.
What Consumers Should Do Now
If you believe you were affected, take a few minutes to:
- Verify your eligibility once the official site goes live.
- Submit your claim before the deadline in 2026.
- Keep an eye on your email or mail for updates from the settlement administrator.
Filing early ensures your claim is reviewed and processed promptly, increasing your chances of receiving payment in the first round of distributions.
The Bottom Line
The Verizon $100 million settlement is a win for consumers who unknowingly paid hidden fees. If you were a Verizon wireless customer anytime between 2016 and 2023, it’s worth checking whether you qualify for compensation.
By filing a simple claim, you can reclaim part of what you paid — and help reinforce greater transparency across the wireless industry.
Frequently Asked Questions
1. Who qualifies for the Verizon settlement?
Anyone who was a Verizon customer between 2016 and 2023 and paid undisclosed administrative or billing fees.
2. How much money can I expect?
Payments are estimated at $50–$100 per approved claimant, depending on the number of total claims filed.
3. How do I file a claim?
Submit a claim online or by mail before the official deadline, expected in mid-2026.
4. When will payments be distributed?
Payments are likely to be issued in early 2027, after court approval.
5. Where can I find official information?
All updates and claim forms will be available through the FTC’s Class Action Refunds page and the official Verizon Settlement website.
